About Us

Where you see challenges, we show you opportunities

Your Preferred Partner for Business Process Solutions

Arrise BPO Ltd is an ISO certified company that started its operations in the year 2019. Our business was founded to meet the changing needs of the banking industry initially, however taking cognizance of how our vast industry experience can benefit our clients, we have now diversified into five industry verticals and five strategic core areas of business services.

Our vision is to emerge as the most trusted collaboration partner for business process transformation services. Each of our solutions has been designed based on many years of deep domain expertise of our founders. We are committed towards helping you achieve your individual customer experience goals.

Deep domain expertise in the BFSI industry
Led by seasoned professionals with 70+ years of cumulative Banking & BPO industry experience
Unique blend of contact center and FOS capabilities, with services spanning pan India
Robust quality control measures based on industry leading six sigma practices

Process
Transformation

We work with you to standardize processes, in order to achieve consistent performance as well as continuously monitor performance of key business metrics.

Operational Efficiency Improvement

Our multi-prong approach with right sourcing, intelligent resource allocation, higher utilization rates, and high focus on agent training ensures that businesses witness a significant improvement in organizational efficiency.

Enhance Customer Experience

Arrise's CX solutions work on every customer touchpoint that has a potential to increase retention, reduce churn, increase repeat purchases and reduce product returns and complaints.

Business scale that creates
value at low costs

Number of Customer Interactions
(Annual Average)

Number of Outbound Calls
(Monthly Average)

Number of Indian Languages we serve

IT Solutions For Easy Integration

IT Solutions That Will
Get You Moving

Towards your destination faster than rivals in more
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Quality and Compliance Measures

Physical Security

Ensuring secure working environment for employees and clients

Information Security

Compliance with international standard information security practices to safeguard sensitive client information

Business Continuity Planning

Equipped with multiple data recovery sites across India to ensure business continuity in the event of any calamities

Stringent compliance driven by continual quality improvement

Our focus on quality and compliance go beyond measuring compliance and meeting minimum requirements. Continuous improvement measures based on six-sigma framework hold the key to not only compliance, but even more so to improved productivity and therefore increased profitability for our clients.

Physical Security

Ensuring secure working environment for employees and clients

Information Security

Compliance with international standard information security practices to safeguard sensitive client information

Business Continuity Planning

Equipped with multiple data recovery sites across India to ensure business continuity in the event of any calamities

Best in Class Infrastructure

Over 45,000 Sq. Ft. of office space

Best in class dialers and robust call routing capabilities pan India

Robust physical security measures with digital access control, CCTV surveillance, and visitor logs

The Team

The founding team of Arrise has a cumulative experience of over 70+ years
in the Banking and Customer Experience domains. Their experience spans
working with some of the biggest and most trusted brands in India.
This competent and compassionate leadership is the foundation of Arrise
and forms the core culture of our organization.